Custom & Project Work
When Custom Work Makes Sense
Use the custom process when a standard product is close, but the project requires a meaningful manufacturing or specification change.
Non-Standard Dimensions
Sizes or proportions that fall outside the current online configurator.
Special Mounting Conditions
Unusual returns, corners, wall conditions or other project-specific mounting requirements.
Material & Finish Coordination
Project-specific veneer, paint or finish requirements that need factory review.
Quantity & Multi-Room Packages
Coordinated orders where quantities, finishes or production sequencing should be reviewed together.
Commercial & Display Applications
Hospitality, retail, gallery, workplace and other non-residential project conditions.
Other Gentry Stinson Millwork
Wall-mounted furniture, fireplace mantels or related project work not yet offered as a standard ecommerce product.
What We Can Evaluate
Custom work is reviewed based on manufacturing feasibility, material availability, quantity, finish requirements, packaging and shipping constraints, and the current production schedule. Not every request is a fit for our factory, but complete, well-documented projects can usually be evaluated quickly.
What to Send Us
Complete information lets us evaluate the project faster and quote it more accurately.
Dimensions & Quantities
Overall width, depth, thickness or height, plus the number of pieces required.
Closest Standard Product
Tell us which Gentry Stinson product is closest to what you need.
Installation Condition
Wall condition, returns, corners, alcoves or other mounting constraints.
Material & Finish
Veneer species, paint requirements, finish reference or other surface specification.
Drawings & Reference Material
Plans, elevations, sketches, photographs or marked-up dimensions whenever available.
Schedule & Destination
Required delivery date, shipping destination and any freight or jobsite constraints.
How the Process Works
A straightforward review before anything moves into production.
Submit the Project
Send the initial scope through our project inquiry form or email drawings and specifications directly.
Feasibility Review
We compare the request with our materials, tooling, construction methods and current factory capacity.
Scope Clarification
We identify unresolved dimensions, finishes or installation details before quoting.
Project Quote
Custom, quantity and trade pricing is handled separately from standard ecommerce pricing when appropriate.
Approval & Production
Production begins after scope approval. Lead time is based on the approved work and current factory schedule.
Standard Products Are Still the Fastest Route
If the project fits the standard dimensional and finish program, the online configurators are usually the most efficient way to specify and order.
Start Your Project
Use our project inquiry form for the initial request. For drawings, plans or larger specification packages, email support@gentrystinson.com and include the project name in the subject line.
From the Shop · Custom Builder Order
A custom order.
A different direction.
Actual production shelves for a local builder’s custom home, with a distinctive waterfall grain specified for this project.
Some of the most important details in a custom home are the ones you notice up close. For this local builder’s order, the detail is the direction of the wood grain.
Our standard wood shelves have grain running left to right along the shelf’s length. These shelves were made with a custom waterfall grain orientation, carrying the grain across the surface and over the front edge rather than the side edges. Watch the close-ups to see how that change in direction shapes the character of the finished piece.
Filmed in our Phoenix shop, these are actual production shelves being made for a custom home. The footage brings you close to the material and the front-edge detail while the order is still on the shop floor.
That is where custom work begins: with a particular project and the details that make it its own. Here, a change in grain direction gives a familiar architectural element a different expression.
See the detail in motion.
Two clips from the shop floor. Watch the grain as the camera moves across the surface and over the front edge.
Have a custom detail in mind?
Send us your drawings, dimensions, quantities and desired grain direction. We’ll discuss the specifications with you before the order is placed.
Discuss your project →Trade & project inquiry
Tell us what you need built. Share the details you have now; we can clarify the rest during project review.
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